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Large Emergency-Response Exercises: Qualitative Characteristics - A SurveyUniversity of London, UK, yang-im.lee{at}rhul.ac.uk
University of London, UK, p.trim{at}bbk.ac.uk
SW London St. Georges and Oxleas NHS Trusts, UK,julia{at}upton.cc
Stirling Reid Ltd., UK, davidupton{at}stirlingreid.com Exercises, drills, or simulations are widely used, by governments, agencies and commercial organizations, to simulate serious incidents and train staff how to respond to them. International cooperation has led to increasingly large-scale exercises, often involving hundreds or even thousands of participants in many locations. The difference between large and small exercises is more than one of size: (a) Large exercises are more experiential and more likely to undermine any model of reality that single organizations may create; (b) they create a play space in which organizations and individuals act out their own needs and identifications, and a ritual with strong social implications; (c) group-analytic psychotherapy suggests that the emotions aroused in a large group may be stronger and more difficult to control. Feelings are an unacknowledged major factor in the success or failure of exercises; (d) successful large exercises help improve the nature of trust between individuals and the organizations they represent, changing it from a situational trust to a personal trust; (e) it is more difficult to learn from large exercises or to apply the lessons identified; (f) however, large exercises can help develop organizations and individuals. Exercises (and simulation in general) need to be approached from a broader multidisciplinary direction if their full potential is to be realized.
Key Words: agency bomb threats crisis disaster drill emergency emergency response emotions exercise experiential feelings fire service government group psychotherapy health agencies incident industrial accidents large group large exercises large-scale exercises learning military multidisciplinarity personal trust play play space police psychology role-play ritual simulation situational trust situationism social implications staff training trust
This version was published on December
1, 2009 Simulation & Gaming, Vol. 40, No. 6,
726-751 (2009) |
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